Most patients are comfortable with their dentist's billing since most dentists adhere to the billing guidelines for time and service. However, in some cases, you are not sure of a particular procedure and its associated costs and billing. A healthcare advocate helps bridge the gap between dentist and patient that arises because there are a lot of technical details and it can be difficult to express your - as patient - concerns.

Hospital information systems are complex. In addition, hospitals renegotiate contract pricing often. These contracts are complex and hospital billings is intimately connected to how services are provided. These services can overlap with multiple billing codes.

It is not unheard of for a hospital to have different billing amounts depending on how the services were coded, which can lead to confusion billing. Furthermore, cash pricing depends on a multitude of factors, and depending on how a request for cash pricing is made, the final price estimates can differ by hundreds if not thousands of dollars.

Our knowledge of codes and Center for Medical Services average prices in a geography can be leveraged to help a patient present a solid case to have a billing adjustment. This is reactive, or fighting on your behalf after service provided. However, a patient can be proactive for a procedure they will have in the future. The patient can determine the best hospital and receive a close approximation of the out-of-pocket costs beforehand to plan and make the best decisions possible.